Welcome! So glad you made it past all the trapdoors and tripwires.
For the fastest service, please send customer service requests by replying to your order confirmation email.
If you’re requesting a replacement for a damaged item, be sure to include photos that clearly show the damage so we can ship your replacement item as fast as possible.
Please be aware that because this store sells printed goods and digital downloads, we’re not able to cancel or refund an order once it’s been placed, even for orders placed just a few minutes ago.
This is because digital orders are fulfilled instantly, and print orders are placed immediately into the automated shipping queue at our warehouse. This helps us fulfill product orders as quickly as possible, but a side effect is that it’s not possible to manually stop automatic order fulfillment.
Thank you for your understanding!
All digital fulfillment is handled by BookFunnel. You’ll receive an email containing your products instantly after your purchase. If it doesn’t show up, be sure to check your spam folder. If you used the wrong email address for your purchase, send them a note at help@bookfunnel.com.
You have an unrestricted, permanent license to personally enjoy your digital products, but not to digitally share or distribute them.
If you’re having trouble with a digital download product, the team at BookFunnel has successfully delivered millions of digital products, and they will be able to help you quickly and directly. Please reach out to them at help@bookfunnel.com.